How can an account be terminated?

A water account is automatically closed whenever a buyer opens a new water account.

After the closing, the customer can provide a copy of the executed closing statement or warranty deed, or complete a Sold My Property form and fax/email it to utility billing at least 24 hours prior to the closing date to facilitate this process.

Show All Answers

1. What are the payment options?
2. How does new utility service get started?
3. How can an account be terminated?
4. How do I get my water reconnected after hours?
5. What is the information printed on my water bill?
6. If service has been terminated for non-payment, how can service be reconnected?
7. What happens if the utility payment is late?
8. How often will a utility billed be generated?
9. What are e-Bills?
10. What happens if the utility bill is not received?
11. Who handles water line breaks, low pressure, or sewer stoppage?
12. Can the water deposit be refunded?
13. Who handles a water line break after hours or on weekends
14. Can a utility bill be credited for a pool fill?
15. Does the City ever estimate water meter readings?
16. How do residents investigate high consumption?
17. Can a third party be consuming my water?