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If you are having a hard time making payments due to Covid-19, the City can offer a short-term payment plan.
Please complete and submit this form to request a payment plan. Only submit one request for assistance per account.
The water/wastewater account is three (3) or more months in arrears and is residential property.
No late fees or service charges will be charged to the water/wastewater account for the duration of the payment plan unless a payment is not received by the due date.
Automatic payments will be suspended until the payment plan has been satisfied. It is the customer's responsibility to request reinstatement of automatic payments.
Length of payment plan for rental properties will require approval by the landlord.
By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.
Cycle ____________________ Balance Due $ __________________________
Pay Plan Start Date ___________________ Pay Plan Amount $_________________
Approved By: ____________________________ Date Entered: _____________________
Automatic Payments Cancelled ___________ Landlord Approval received _______________
This field is not part of the form submission.
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